Announcements
Changes to the help desk and emails in general
From today we have re-introduced the auto-reply acknowledgement of all emails. When you send an email to an enquiry, support or accounts related email address you will receive an email acknowledgement.
Read Full AnnouncementSecurity changes on bilby affecting WordPress XMLRPC
- 10/01/2020 8:13 pm
We have just implemented a server wide block on xmlrpc.php. This has been done to stop denial of service attacks occurring with WordPress sites hosted on bibly.
Read Full AnnouncementChanges to Credit Card payments from January 1, 2020
- 18/12/2019 4:16 pm
From January 1st, 2020 a credit card surcharge will automatically be applied to invoices totalling $200 or more.
Read Full AnnouncementStudio & Support Hours 2019 Christmas and 2020 New Years
- 17/12/2019 11:48 am
The studio will be closed from Thursday, 19/12/2019 until Wednesday, 08/01/2020. Support will operate normally over this period but as we are spending time with our families please understand if it takes us a little longer to get a reply to you.
Read Full AnnouncementKernel Updates
All non kernel-care servers will be rebooted in the next 30 minutes to finalise a new kernel being installed. Total impact time < 5 mins per server.
Read Full AnnouncementServer Reboots
All servers will be rebooted tonight commencing from 2000h AEDT. Expected impact time is less than 5 minutes per server.
Read Full AnnouncementChanges to payments from January 1, 2019.
- 29/12/2018 11:30 am
From January 1st, 2019 a credit card surcharge will automatically be applied to invoices over $500 in value.
Read Full AnnouncementMigrations completed
- 28/11/2018 11:00 pm
Migrations from dingo and gecko are now complete.
Read Full AnnouncementMigrations commencing ( Q - Z )
- 28/11/2018 7:00 am
Migrations are being done in username (alphabetical) order.
Read Full AnnouncementMigrations commencing ( A - E )
- 27/11/2018 11:00 pm
Migrations are being done in username (alphabetical) order.
Read Full Announcement