From today we have re-introduced the auto-reply acknowledgement of all emails. When you send an email to an enquiry, support or accounts related email address you will receive an email acknowledgement.
The studio will be closed from Thursday, 19/12/2019 until Wednesday, 08/01/2020. Support will operate normally over this period but as we are spending time with our families please understand if it takes us a little longer to get a reply to you.
We all rely on email for communication. The following article explains how to ensure that your email program is configured correctly when using email accounts with your hosting account.
We have just implemented a server wide block on xmlrpc.php. This has been done to stop denial of service attacks occurring with WordPress sites hosted on bibly.
From January 1st, 2020 a credit card surcharge will automatically be applied to invoices totalling $200 or more.
All non kernel-care servers will be rebooted in the next 30 minutes to finalise a new kernel being installed. Total impact time < 5 mins per server.
All servers will be rebooted tonight commencing from 2000h AEDT. Expected impact time is less than 5 minutes per server.
From January 1st, 2019 a credit card surcharge will automatically be applied to invoices over $500 in value.
Migrations from dingo and gecko are now complete.
Migrations are being done in username (alphabetical) order.